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If your order is being shipped outside the U.S., please refer to the International Terms & Conditions.


THE DENTALSHOP PRICE POLICY
We make every effort to maintain prices for the duration of a catalog, but we reserve the right to make price adjustments in response to manufacturers price increases or extraordinary circumstances. Prices are subject to change without notice.

GUARANTEED SATISFACTION
If you have tried a product and it is defective or does not perform satisfactorily, we will provide credit, exchange, or refund. It's your choice. To arrange for a return, simply e-mail our customer service department at custserv@dentalshop.com or contact your field consultant.
Dentalshop, Inc. and Customer agree that the terms and conditions hereinafter set forth shall govern the relationship between Dentalshop and the Customer. Customer acknowledges and accepts all such terms and conditions by placing an order for goods with Dentalshop, and upon the Customer's receipt of Dentalshop's invoice enclosed with items delivered to Customer, or upon Customer's receipt of Dentalshop's credit memorandum or statement, whichever occurs first.

DELIVERY TERMS

All Shipments:
Unless otherwise agreed, freight terms are FOB Shipper's Dock ("Ex Works" outside North America). Title passes at the time the shipment is loaded at the shipper's dock.

Continental U.S.:
All orders will be subject to a handling charge. This charge includes freight, except for additional carrier charges related to special delivery services and hazardous material shipments. Special orders are subject to additional freight charges.

Alaska, Hawaii & Pacific Protectorates:
Standard shipping methods provide direct, reduced cost, expedited air delivery service to all accounts in Alaska and Hawaii. Customers in the Pacific Protectorates are offered direct surface transport, or postal services for reliable delivery. No additional surcharges apply, except when special services are requested. Low-level hazardous items (dangerous goods in accepted quantities and Consumer Commodity ID 8000) are now available via UPS 2nd-day air.

Guam, Puerto Rico, U.S. Trust Territories & Virgin Islands:

* All orders will be subject to a handling charge. This charge includes freight through the United States Postal Service (USPS).
* Special delivery orders and hazardous material shipments can be shipped via United Parcel Services (UPS) for an additional charge. No minimum order amount or weight applies. Speak to your International Representative for details.
* For Puerto Rico only: The Commonwealth of Puerto Rico imposes a 6.6% excise tax, which is not collected by Dentalshop, Inc.

Outside U.S.:
If your order is being shipped outside the U.S., please refer to the International Terms & Conditions.

RETURNS
To arrange for a return, simply call our Customer Service department or contact your Sales Consultant. The following conditions must be complied with:

* All returns must be accompanied by a copy of your invoice and a reason for the return.
* Returned products must have been purchased within the previous thirty (30) days. Any returns past thirty (30) days are subject to a restocking fee.
* Shortages or errors in shipments must be reported within seven (7) days of invoice date to issue credit (if applicable).
* Shipping charges will apply on all returns.

Exceptions:
The following special, customized, or government-regulated items are not returnable:

* Opened handpieces, small equipment, and custom-ordered equipment
* Special order items (products that we do not ordinarily stock)
* Personalized and imprinted items
* Opened computer hardware and software
* Controlled drugs
* Hazardous items: not returnable. Contact Customer Services at custserv@dentalshop.com for assistance on identification of items.
* Expired products
* Items that cannot be returned to the manufacturer

INTERNATIONAL TERMS & CONDITIONS

We proudly serve healthcare professionals and governments throughout the world.

At your instructions, orders can be shipped by International Air Parcel Post, Surface Parcel Post, Air Cargo, Ocean Cargo, FedEx, UPS International or by ScheinDirect.

Electrical equipment shown is designed for U.S. voltage (110 volt). Some of these items are available in 220 volt / 50 cycle. Please contact our International Department and we will be glad to provide more information (see below).

All prices in our catalog are quoted in U.S. dollars, f.o.b., Indianapolis, Indiana. We request payment in U.S. dollars.

Hazardous materials: We are able to ship small quantities of low-level hazardous materials to the following countries: Barbados, Belgium, Channel Islands, England, France, Germany, Holland, Ireland, Israel, Italy, Japan, Korea, Liechtenstein, Luxembourg, Monaco, Netherlands, Philippines, Scotland, St. Maarten, St. Martin, Switzerland, Tobago, Trinidad, United Arab Emirates and Wales.
The FedEx Dangerous Goods Surcharge per shipment is $45.00 (US.)

All products are fully guaranteed. Your purchase may be returned with prior authorization for credit or refund. Simply return the item within 30 days of receipt (via registered, first class mail) and enclose a copy of your invoice. Dental silver/alloy, handpieces and special-order items are NOT returnable.

LEGAL NOTICES

USE OF THIS WEB SITE
Use of this Web site and access to the material it contains is subject to the following terms and conditions as well as to applicable laws. Your access to and browsing of this Web site constitutes your full acceptance of these terms and conditions. We reserve the right, at our sole discretion, to update or revise these Terms and Conditions. Please check the Terms and Conditions periodically for changes. Your continued use of this site following the posting of any changes to the Terms and Conditions constitutes acceptance of those changes.

SECURITY
You are responsible for maintaining the confidentiality of your logon information, and are fully responsible for all activities that occur under your password or user name. You agree (a) to immediately notify dentalshop of any unauthorized use of your password or user name or any other breach of security, and (b) to ensure that you exit from your account at the end of each session.

LINKS TO OTHER WEB SITES
This Web site may contain links to other Web sites not owned or managed by Dentalshop or its affiliates. Dentalshop provides such links solely for the convenience of our visitors. Dentalshop is not responsible for the accuracy, legal or regulatory compliance, decency, or any other aspect of the content of such sites, and such sites are not investigated, monitored, or checked for accuracy or completeness by Dentalshop. The inclusion of links to such sites does not imply approval or endorsement of the site by Dentalshop or any association with its operators. We urge you to read the terms of use policies on linked Web sites before utilizing their products or services as Dentalshop is not responsible for these areas.

DISCLAIMER OF WARRANTIES
DENTALSHOP MAKES NO REPRESENTATION AS TO THE ACCURACY, TIMELINESS, OR COMPLETENESS OF THE WEB SITE MATERIALS OR ANY SOFTWARE INSTALLED BY YOU IN CONNECTION WITH THE USE OF THIS WEB SITE. DENTALSHOP PERIODICALLY AMENDS, CHANGES, ADDS, DELETES, UPDATES OR ALTERS THE INFORMATION, INCLUDING, WITHOUT LIMITATION, THE TERMS OF USE, AT THE WEB SITE WITHOUT NOTICE. FURTHER, DENTALSHOP ASSUMES NO LIABILITY OR RESPONSIBILITY FOR ANY ERRORS OR OMISSIONS IN THE CONTENT OF THE WEB SITE OR ANY SOFTWARE INSTALLED BY YOU IN CONNECTION WITH THE USE OF THIS WEB SITE. DENTALSHOP SPECIFICALLY DISCLAIMS ANY DUTY TO UPDATE THE INFORMATION ON THE WEB SITE. YOU ARE RESPONSIBLE FOR VERIFYING ALL INFORMATION LOCATED ON THIS SITE.

ALL MATERIALS, INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THIS SITE (THE "CONTENT") ARE PROVIDED "AS IS" AND "AS AVAILABLE" FOR YOUR USE. THE CONTENT IS PROVIDED "AS IS" AND WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND TITLE.

Dentalshop makes no representation that the Web site or its contents are appropriate for use in every country of the world. Your use of this Web site is at your own risk and you are responsible for compliance with applicable local laws, keeping in mind that access to the Web site may not be legal by certain persons or in certain jurisdictions.

Some states or nations may not allow the disclaimer of certain warranties, so the above limitations may not apply to you in all cases.

INDEMNIFICATION BY USER
You agree to defend, indemnify, and hold harmless Dentalshop and its affiliates, parents, subsidiaries, and their respective employees, agents, contractors, officers, directors, successors and assigns from all liabilities, claims, damages and expenses, including without limitation attorneys' fees and costs, that arise from your use, misuse of this site or use of any software application associated with the use of this Web site.

TERMINATION
Dentalshop shall have the right immediately to terminate this agreement with you and your use of the Web site if it determines in it's sole discretion that you have breached any of these Terms or otherwise been engaged in conduct which Dentalshop determines in its sole discretion to be unacceptable.


CHOICE OF LAW AND FORUM
These Terms and Conditions shall be governed by and construed in accordance with the laws of the country of the United Kingdom, without regard to such country's rules regarding conflicts of laws. By accessing this Web site, you agree that courts located in the United Kingdom shall have exclusive jurisdiction over all claims and actions arising out of or relating to these Terms and Conditions and/or your use of this site, and you further agree and submit to the exercise of personal jurisdiction of such courts and consent to extra-territorial service of process for the purpose of litigating any such claim or action.

RECORDS
A printed version of these Terms and Conditions and of any notice given in electronic form will be admissible in judicial or administrative proceedings relating to these Terms and Conditions to the same extent and subject to the same conditions as other business documents originally generated and maintained in printed form. For purposes of any dispute, Dentalshop's records shall be conclusive in all respects.

INTEGRATION AND SEVERABILITY
These Terms and Conditions constitute the entire agreement between you and Dentalshop with respect to this site and supersede all prior or contemporaneous communications and proposals (whether oral, written, or electronic) between you and Dentalshop with respect to this site. If any part of these Terms and Conditions is held invalid or unenforceable, that portion shall be construed in a manner consistent with applicable law to reflect, as nearly as possible, the original intentions of the parties, and the remaining portions shall remain in full force and effect.
Last Updated: 17 Jan 2007 02:40:33 PST home  |  about  |  terms  |  contact
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